Certificate Course in Patient Care
In General, Hospitals are expected to operate with patient-centric approach and such hospitals are always on high demand. But due to heavy patient load, the pressure on the hospital personnel is enormous. A well organized patient care management system in place and trained staff can put the hospital back on track and enjoys the spirit of serving the ailing of the communities. This course helps the candidates to equip themselves to find their roles as patient care executives and discharge executives and grow as floor managers.
Course Content
1. Introduction to Hospitals and Operations
2. Health Care Facility Design
3. Productivity
4. Work study, Work Measurement
5. Value Analysis
6. Outpatient and Day Care Services
7. Casualty and Emergency Services
8. Inpatient Services
9. ICU Services
10. Operation Theatre Services
11. Diagnostic and Therapeutic Services
12. Patient Care Management: An Overview
13. Patient Rights and Responsibilities
14. Patient Behaviour and Counselling
15. Patient Safety-An Overview
16. Patient Safety Standards
17. Patient Classification Systems
18. Case Mix System and its Role in PCM
19. Patient Feedback and Complaints Management
20. Report writing
While Capstone Project is mandatory, the soft skills training is complimentary to the above topics.
Note: The Instructor or the Institute reserves the right to change or replace any of the topics listed above in the interest of the students.
Certificate Course in Quality Assurance and Accreditation of Hospitals
Quality assured in a hospital set-up offers exceptional experience to the patient and the attendants. Frequent checks and audits warrants would eliminate wastage of time and resources. To do these, trained executives play an important role, including accreditation process. These executives while growing in experience and expertise become Quality Managers of the Hospitals.
Course Content
- Introduction to Hospitals and Operations
- Health Care Facility Design
- Introduction to Quality in Healthcare System
- Quality Assessment in Healthcare
- Quality Control & Quality Improvement
- Quality management system
- Documentation in Quality Management
- Healthcare accreditation process
- NABH accreditation
- Structure and organization of NABH
- Accreditation programs under the NABH
- Quality Indicators
- Managerial quality indicators
- Clinical Quality Indicators
- Standard operating procedures
- Internal & External Assessment
- Root cause analysis & corrective actions
- Quality circles
- Mock drills
- Report Writing
While Capstone Project is mandatory, the soft skills training is complimentary to the above topics.
Note: The Instructor or the Institute reserves the right to change or replace any of the topics listed above in the interest of the students.
Certificate Course in Hospital Billing & Discharge Process
This course is aimed at filling the skills’ shortages in billing and insurance claim processes in large multi-speciality hospitals. The course also provides hands-on experience during the programme. After completion of this course, the candidates can start a career as Billing Executives, Discharge Executives in Hospitals and grow to the level of Vice-president if they add on MBA in due course.
Course Content
- Introduction to Hospitals and Operations
- Health Care Facility Design
- Outpatient and Day Care Services
- Casualty and Emergency Services
- Inpatient Services
- ICU Services
- Operation Theatre Services
- Diagnostic and Therapeutic Services
- Paper Claim Processing
- Electronic Claim Processing
- Posting Payments and generating Reports
- Billing your Claims
- Claim Payment
- Report Generation
- Discharge Initiation
- Pharmacy Clearance
- Bill Clearance
- Discharge Summary
- Check out
- Report Writing
While Capstone Project is mandatory, the soft skills training is complimentary to the above topics.
Note: The Instructor or the Institute reserves the right to change or replace any of the topics listed above in the interest of the students.
Eligibility & Admission Process
A Bachelor Degree of any discipline (except Fine Arts and Oriental Languages) from a recognized university with a minimum of 50% marks ( Grade-B, if grading is followed). Those who are awaiting final results also can apply. But should have maintained Grade-B in the preceding semesters.
The selection is based on the marks secured in Entrance Test, set for 100 marks, consisting of questions under sections (A) Test of Reasoning, (B) Numerical Ability, (C) English Comprehension and Usage,
Intake and Fee
The total intake of the students for the course is 30 seats.
Course Fee: Rs. 25,000 plus GST of 18% ( No other hidden costs)
Course Delivery & Duration
The courses are designed in Learn by Doing Format. The courses are delivered on a blend of lecturing, on-the-job training and review through detailed consultations with the mentors.
The Course is offered in10 credits and 40 hours( excluding on job job training). The student is expected to complete a given course in a span of 3 months ( including Capstone Project).